I've often been a faithful consumer to AA and don't imagine any of your respective clients must be dealt with During this method!
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American Airlines,i am so dissatisfied !!! I'd this type of tricky time with my disabled child!! You missing my stroller seat belt, i had to wander every one of the way on the airport holding my 4 years outdated daughter…and immediately after standing just one hour within the baggage assert they informed me to get in touch with your purchaser service ,guess what? They might’nt do everything!! it proceeds? unbelievable!!!
Wanting to adjust a reservation day for the last three days/nights. Each individual agent We now have gotten has possibly transferred us out of our simply call producing another several hours hold out or has hung up on our contact.
having said that ihave not been privileged to get well seats on British airways Element of my flight.My locator no. is AUOANL.My spouse is incredibly unhappy just after getting loyal to American for over twenty years.
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Discover issues contacting AA reservation by phone, its generally hectic and unattainable to speak to the reservation personnel, as soon as contacted. Would favor to speak by email, be sure to give me an e mail deal with of Ecuador Reservation Section. Lots of thanks.
On January twenty fifth I contacted American Airways, as I looked at our reservations and observed that my Daughter experienced us touring all day, So I referred to as to up grade our tickets to first-class as I did not want to vacation all day in coach. I use lay seek to travel firstclass as I'm confident you'll be able to critique but I am trying to preserve my Miles as we have been preparing a big spouse and children/graduation journey to Hawaii.
Consumers who would like to go with or complain to American Airways can Make contact with the company office at:
Worst Airline at any time?!?! Dropped my luggage in Charlotte NC, February 6 soon after providing it (in conjunction with my spouse’s) to two attendants in the baggage belt for returning travellers. Hers came in on our flight, mine didn't. Now 11 days afterwards and following possessing passed through telephone hell and some incredibly non caring folks, I have had no contact from everyone. The conventional reply is “we are still endeavoring to Track down your luggageâ€. Their questionnaire and all kinds are despatched to Baggage Assert department but nobody really seems to have an interest in accomplishing anything at all to ease their difficulties.
After we boarded flight 556 in monte go bay now we were being the very first persons in our segment from the cabin and we discovered a backpack tucked driving row 8 without having person any where that it belonged to . We pointed it out to a person with the AA uniform who appeared to be a passenger and he was very impolite stating it belongs to an AA employee and clearly I have to have never been on this sort of airplane in advance of. My husband And that i experience pretty awkward with this type of response from 1 of the staff!!
I planned to take a second to contact out the great buyer service Connie Sanders in the Dallas Business office gave my wife and I in an extremely tense problem. Connie went above and beyond to ensure we were taken care of and her level of notice to fixing our problems filled day was extraordinary, she solitary handedly restored my faith as part of your Firm and she or he warrants congratulations with the function that she does.
my grand mom take a flight from Ecuador 2/18/16 (prevent in Miami)in route to new York,when she was waiting around for getting her baggage what a surprise she got!!her luggage was damaged and this content someone inside steal some great that was within,also the zipper was violated(damaged)she misplaced in goods that she carry it to my loved ones With all the Charge about $350 when she educated what happens in AA counter in JFK NY they supplied to replaced her completely new baggage with an made use of and old 1 that looks like they pick up in the garbage!!.also they explained that to repair can take about 4 weeks!